about a staff member or store who is deserving of the TOP STAFF or TOP SHOP awards by the 20th of each month eg: to be running for August, you need to have all nominations in by August 20.
SHOP ROTORUA will reply email with your nominations to put up in the staff room. The Shop Rotorua Advisory Board make the final decision and all winners will be notified, results published online, emailed and published in the Daily Post the last Thursday of every month.
Rotorua Top Shop for December 2009
The Souq in Eruera Street
Rotorua Top Teams for December 2009
Cato's in Eruera Street
Air New Zealand Holidays in Fenton Street
The Rock & Gem Stone Shop in Eruera Street
Rotorua Top Shop for November 2009
Brumby's in Tutanekai Street
Rotorua Top Teams for November 2009
Bike Vegas - corner of Fenton & Eruera Streets
Rotorua Gift & Jewellery - Eruera Street
House of Travel - Fenton Street
Rotorua Top Shop for October 2009
Rotorua Top Shop for September 2009
KOOKYS in Tutanekai Street
ROTORUA TOP TEAMsSeptember 2009
Parrots on Hinemoa
The Meat Shop on Tutanekai Str
Freedom Furniture on Fenton St
Our winners this month all received a$50 Food & Beverage Voucher fromSeismic Gastro Bar
WINNERS FOR SHOP ROTORUA TOP STAFF AND TOP SHOP AWARDS FOR AUGUST 09
Cherie
is always involving Indigo in community promotions when ever possible.
Always happy to involve the business to help fund raising events when ever she
can. If there was a TOP BOSS award Cherie would totally win.
Nomination
from Robbie Rangi & Dee Whare – Manager & Chef from Indigo Cafe
Winners for Shop Rotorua Top Staff Awards August 09...
Richard Anaru from The Rock Shop
Richard has been a top class musician for many years so I was well pleased when he agreed to work for me at the Rock Shop. I am sure Richard had not planned to stay as long as he has or expetcted to enjoy working for such a fantastic boss like myself - being that he is such a 'Rock Star'!!! Seriously - the experience Richard has within the industry has been invaluable to our customers, allowing them to make informed decisions about their purchases. He is a great part of the Rock Shop family and well deserves a Top Staff Award.
Nomination from Daryl Cogger - GM of The Rock Shop Rotorua
Maria Rua from The Warehouse in Central Mall
Maria Rua works in our footwear department and is Top Staff material. Always works over and above the call of duty Maria is a team member I can rely on to get the job done. Her excellent customer service is a great example for the rest of the team here. Working with Maria you are guaranteed a great laugh to - because of her sense of humour.
Nomination from Hemoata Macown - Service Team leader at The Warehouse Central Mall
Kim Patel from Lakeland Queen
Kim is the Lakeland Queens food and beverage manager and has been employed with us for over the past 18 months. During her period with us she has never faltered in her performance. Kim will always go that extra mile for her guests, staff and employer. In the past few weeks we have gone through a restructure and a few staff illness's which has impacted on everyone. Kim has been a tower of strength with her postivie attitude and always the first to put her hand up for extra duties or to help someone out. We have an employee of the month voted by the staff each month. Kim is always there, but has always been given to another member due to the policy it is not fror management. However I think she needs a big pat on the back and deserves to b e recognized not only by the team but also by the community.
Nomination from Denise Siviter - GM and Marketing Manager for Lakeland Queen.
WINNERS FOR SHOP ROTORUA TOP STAFF AND TOP SHOP AWARDS FOR July 09
Winner of Top Shop For July 2009
Winner of Top
Shop Awards July 09 Nomination...
Serious Fun in Tutanekai Street has to be my favorite place to shop and definitely a TOP SHOP. All the staff are fantastic. They understand the customer. They make you feel so welcome and at home. It is sucha a danerous place to shop because your wallet is so much lighter when you leave! I really appreciate their service and hope they are the winners this month. I cannot say enought to explain just how great they are - you just have to go. Shop there and find out for yourself.
Nomination
from Shona Guntrip Manager of Whitcoulls Tutanekai Street
ROTORUA TOP STAFFJULY 09 Winners...
Christine Rigney from 2 Groovy in Pukuatua Street
I
am so fortunate to have great long term staff in the retail sector and
Christine has proven herself to be a keeper. For more than 2 years I have had the pleasure of a team member that has a highly consistent attitude and supportive of her fellow staff.
After the fire in Ti Street and miving here into the CBD Christine has been a rock at such a huge bump in my business road. Christine is a Top Staff member of our team and deserves this award.
Nomination
from Kerry-Ann Mohlmann – owner of 2 Groovy in Pukuatua Street
Gareth Lewis from Vegas Surf Skate and Snow
Gareth
is the ‘creative’ in our business. Always ensuring the merchandising is
looking sharp – Definitley encourages the customers to invest more! His skills keep our store on the cutting edge. Gareth is young, dynamic and has been with us for 3 years. He has stepped up his game every year - this year taking on a Retail Certificate for more expertise. Gareth is a top team member and is totally a TOP STAFF winner for us.
Nomination
from Josh Garrett – Manager of Vegas Surf Skate and Snow.
Debbie Ryan from Lakes Care Pharmacy in Tutanekai Street
I'd
like to nominate Debbie Ryan from Lakes Care Pharmacy as a Top staff member
this month. Debbie is incredibly dedicatged to her job, constantly doing over and above what is required and is always positive and friendly. she has a great sense of humour and makes my job much easier!
Nomination
from Charlotte - (Manager, Lakes Care Pharmacy)
Our winners for the month all received a$50 Gift Voucher from Living Colour
WINNERS FOR SHOP ROTORUA TOP STAFF AND TOP SHOP AWARDS FOR June 09
TOP SHOP FOR JUNE 2009...
Well done McLeods, you are a great store...
McLeods Booksellers Ltd
I am nominating McLeods Booksellers Ltd (locally owned) for this award.
As Sec/treasurer since 2001, (and I�m sure long before my time as well) my liaison with David and Lynn and their staff has always been a very pleasurable one.
Their support in all our projects is very much appreciated.
Sponsorship towards our �monthly� newsletter (50).
Donations of books for raffles towards our fundraising.
Sponsorship for our two-day, workshops �WORDshop03�and �05� and �07.
A major sponsor in our National Short Story competition, in 2006 and 2007.
A member of their staff came as a guest speaker at one of our meetings, and was also a judge in one of our In-House S/S competitions. We reciprocate by purchasing books for our library, and vouchers for smaller In-House competitions. Supporting each other � what better way for public relations� Has a very warm and friendly ambiance. You can tell the staff really enjoy their work - by their positive response to your request. Nothing is ever to much trouble. The huge range of reading material is well displayed and there is even seatingfor those book lovers who wish to indulge.
My favourite store...
Nomination from: Pauleen Wilkinson � Secretary Treasurer of the Rotorua Writers Group.
TOP STAFF WINNERS FOR JUNE 2009
Maggie from Vandyks Mega Store crn Pukuatua & Amohia Streets. I would like to nominate Maggie from Vandyks. We purchased a new bedroom suite and two new lounge suites this month. I was totally over shopping - the customer from �hell� and Maggie re inspired me to get out of my bad mood and helped me select some great new furniture. If I had been serving myself � I would have kicked me to the kerb and told me to come back when I was in a better mood! Maggie was and Angel and really got me in a great mood to shop again. I would really love for Maggie to be a winner for June 09. Maggie you are greatthankyou again. Nomination from: Ele from Heards Jeweller Tutanekai St, Rotorua
Emma Twiner from Contours Gym � Eruera Street Emma is a fantastic asset to our business. Epitomises every top quality an employee should be. My favourite being her personal skills with our clients. The gym business can be tough to maintain long term clients, this not a challenge at all for Emma. The health welfare of Emma�s clients being a TOP priority the clients know how much she cares so they stay loyal to themselves with the inspiration instilled into them from Emma. She is one of the best personal trainers in Rotorua.Emma has earned the title of being one of the Top Staff in the city this month and I really hope she is a winner with the advisory board. Nomination from Diana � Owner of Contours Gym
Debra Bell from Volcanic Air Safaris Volcanic Air Safaris would like to nominate Debra Bell again for June. Debra is our Front Office Manager for the top Staff Award. Debra joined Volcanic Air Safaris in October 2006 as our Front Office Assistant and was promoted to Front Office Manager about 1 year ago. Debra is the first point of contact for our company and you will instantly feel welcomed and special when you meet with her. She possesses an abundance of enthusiastic energy and is a joy to work alongside as nothing is ever too much trouble for Debra. Our staff, management and clients just love her and we feel this would be an excellent way to reward her efforts. Nomination: Ann � manager Volcanic Air Safaris.
Our winners this month all received a $50 Voucher from Rotorua Lone Star
Highly Commended Nominations for JUNE 09...
The Team from Freedom Furniture crn Fenton & Arawa Streets.
The team and I would like to thank you for awarding us a prize in the Targa window display competition.
It is really neat when the staff pull together and work as a team to hear them having a right old giggle was a good feeling. So in that regard I would like to nominate my girls for the Top staff award for my appreciation of all the hard work they have been doing lately and to see them working so well together as a team, they are a credit to the Freedom Franchise. Thank you Cath for bringing a ray of sunshine into our lives. Nomination from Susan Mclay Manager Freedom Furniture Rotorua
Andre Bidois from Speedy Signs Arawa Street. We would like to nominate our team member Andre Bidois as the Employee of the Month. Andre has been with us over a year and is always conscientious and reliable. He also has a wicked sense of humour and keeps us on our toes. He has a good rapport when dealing with customers. When struck with difficult periods he also has dug deep to keep the workflow going.In our eyes he is NO 1! Nomination from Richard Haigh � Director Speedy Signs Rotorua
WINNERS FOR SHOP ROTORUA TOP STAFF AND TOP SHOP AWARDS FOR MAY 09
TOP STAFF: Suzie Robinson � Arawa Fine Wines
Suzie is the find of the Century and totally a worthy contender for the TOP STAFF awards.
Suzie is incredible efficient and has bags of initiative � a rare commodity these days!
Always bubbly, happy and smiling � a pleasure to have in our company.
Above all else Suzie is loyal and extremely trustworthy. We could not ask for more from an employee.
Nomination from: Sharon Bell � owner operator Arawa Fine Wines.
TOP STAFF - Amanda Cumberlidge from Team Sport & Leisure
Amanda totally deserves to be a winner for May. My 3 year old daughter was rushed to hospital & was put in isolation with a lethal bug that attacks the kidneys, spleen & liver. Amanda worked the entire week from Monday to Sunday on her own � no breaks, lunch � nothing. Thanks to Amanda I was able to be at my daughters beside. I did not have to worry about work, I was able to focus on her getting better. Thank you Amanda for that week of total commitment to work.
Nomination from: Monique � team member of Team Sport & Leisure
TOP STAFF - Adrienne Lutui from Credit Union
We would like to nominate our staff member Adrienne Lutui for Top Staff for this month, please.
Adrienne has been working for us just over one year. In that time, she has quietly become indispensable amongst our 15 staff. She is very results focused no matter what the job, however basic or challenging. You can count on Adrienne to willingly accept and complete tasks other staff might find daunting, but all done in a very unpretentious manner. She deals with customers in a friendly and unflappable manner, and systematically works through any of their concerns to achieve outcomes satisfactory to all parties. She is pro-active in making contact with customers, and has a great mix of administration and customer service skills. She uses this to think ahead and anticipate and alleviate potential concerns � we wish we could take the credit for training her for this but it is actually difficult to train for. We have thrown a number of tasks to her which would not normally be part of her job description, such getting our public internet sites functional, or paying accounts, or helping with staff overloads in the insurance area and all are dealt with efficiently. Her only apparent weakness is excessive modesty, which is why we are nominating her. I could continue, but I think you get the picture!
Thank you for considering our nomination of Adrienne for the Top Staff award.
Nomination: Philippa Wills, General Manager Lakeland Credit Union.
Our winners this month all received a $50 Gift Voucher from Ambrosia Restaurant
TOP SHOP for may 2009 - Fix Coffee
I would like to nominate "FIX" Coffee for TOP SHOP this month. Jo and Rob are such awesome people and are always there making GREAT coffee all hours of the day. They are always happy and obliging and fit into the Tutanekai Street Retail Community sooo well. Always supporting the other Retailers around them.
They may be a small shop but they have a BIG heart.
WINNERS FOR SHOP ROTORUA TOP STAFF AWARDS FOR APRIL 09
MCKENZIE COUNTRY Annette Atkin
RED RAT Karlie Herbert
GLASSON�S Ashleigh Bunker
The winning Top Staff recieved recognition in the Shop Rotorua Newsletter, Website & Our winners this month all receive a $50 Gift Voucher from...
WINNERS FOR TOP SHOP AWARD FOR APRIL 09
PIG & WHISTLE
The Pig & Whistle will be published in the Shop Rotorua News Letter, on the Shop Rotorua Website & be given a 4 minute on location filming with TV Rotorua within their �Let�s go Shopping� program.
Shop Rotorua received some excellent nominations. It was great to read the uplifting stories that were submitted about the businesses and staff in the CBD.
May 09 nominations are open now till Wednesday 20 May. What fabulous stories will you tell us this month? Check out the Nomination Stories Below...
TOP STAFF WINNING NOMINATION STORIES
MCKENZIE COUNTRY
Annette Atkin has been a loyal, fantastic staff member for well over the 5 year mark on our team. We are very proud of her excellent customer relationship skills, punctuality and loyalty. Annette has always maintained an immaculate professional manner and appearance throughout her career with McKenzie Country. Nomination: Frank and Jan Emerali.
RED RAT - ROTORUA
Karlie Herbert came to me about 1 � years ago from being a waitress at cob & co, she declared to me that I just had to hire her right than & there! She said she would be a shining star & show me that she would succeed & make me realize I had made the right decision. She had no retail exp, but she had a heart & soul & tremendous drive! I could it see it in her determination as she stood before me. I hired her while I was in Rotorua & she started PT time for the Rotorua store, she soon worked her way up to management with in the year, whilst able to sneak off & have another baby to add to the 4 gems she already has, within 4 days of birth she was in the store checking on them.( as I am based in Auckland ). The store is another of her babies, even thou we are tucked away down Hinemoa St & have very little retail around us, Karlie has never lost the drive to push the store to succeed & drive her team to the limits. She will be out there in the main drag trying to persuade the customers to come down our street, or go do letter box runs, she was the driving force behind the success of our tent at the front of Ragamuffin that brought us a whole new customer base! She is so excited & passionate about Rotorua & the great things the area & the community have to offer that she makes our store the success it is today. She will get in behind any marketing idea with full swing the council can offer, & so far they have all proved to be extremely helpful to our business in the area. Nomination: Chantelle East Sales manager/buyer/designer/shareholder for RED RAT
GLASSONS
Ashleigh Bunker has proven to be a valuable team member. Brand new to the role of 2ic, when Amber [manager] became sick for a week. During this time Glasson�s called for a full remerchandising of the store � without full training Ashleigh showed true leadership by completing the task.Ashleigh is amazing and went the extra mile. Nomination from Amber � Store Manager
HIGHLY COMMENDED NOMINATIONS FOR TOP STAFF
KNOX ENGRAVERS
Well that would just have to be SARNDRA KNOX. Have you seen how friendly she is to all of our wonderful customers, actually, have you seen how friendly she is� Full Stop! She always goes out of her way to ensure all customers feel so welcome (sometimes chatting too much ha ha!) but it sure seems to make it a pleasure to many who I hear (from out the back of the shop) leave in laughter. She often pinches me on the bum when passing!! DELETE THAT BIT! She always ensures that all of the job cards are filled out perfectly also, which ensures that all of our production is completed correctly the first time which makes the others staff�s jobs a lot easier. Why shouldn�t she have all the fun, she deserves it! Nomination from Graham Knox.
ARAWA FINE WINES
I would like to nominate Sharon Bell from Arawa Fine Wines for the 'Top staff/Boss Award'!
10 Things I love about Sharon
1. She greets everyone with a huge smile on her face
2. She is very passionate and very knowledgeable about her product
3. She works really hard
4. She is amazingly positive (all of the time)
5. She always takes the time to ask "how are you?"
6. She is appreciative of the small things
7. She has the shop looking beautiful and smart
8. She bought me lunch on my first day at work!
9. She is - caring, superb, thoughtful and incredible
10. Did I mention she is super fantastic!
Apart from being a 'Top Boss' Sharon is truly a 'Top Lady'
Hope this meets the requirements for 'Top Staff'. Arawa Fine Wines is a great place to work and I am delighted to be part of the team.
Nomination from Suzie Robinson Staff member
TOP SHOP WINNING NOMINATION STORY...
PIG & WHISTLE
I would like to nominate the Pig and Whistle for the Top Shop Award. The Pig and Whistle has been a local landmark for restaurant dining and partying for over 10 years. It should be rewarded top shop for its continuous desire to provide excellent service, great food, and the best live entertainment in Rotorua. It is not just bar � it is a destination for local and international tourists alike. The Pig and Whistle prides itself on its support of local schools and events which contribute to the development and growth of the Rotorua community.
A supportive environment is provided for staff including a weekly bonus system, a profit participation scheme and contributions towards personal sportsactivities or further education. Ongoing training is consistently made available to all staff encouraging learning, up skilling and continual personal development. The Pig and Whistle values the working relationships it has with local suppliers and joint ventures with other tourism operators � acknowledging the importance of local enterprise in Rotorua. At the end of the day the Pig and Whistle team recognise its not just about the food and the beer but providing an environment that is warm, friendly and fun for all involved. Nomination: Rebecca Lewis Projects Manager Pig & Whistle
HIGHLY COMMENDED TOP SHOP NOMINATION STORIES...KOOKY
100% designed in N.Z and 90% made in N.Z Serving Rotorua ladies for over a decade in top quality N.Z designed and made garments. Nomination: Jason Dunn Managing Director of KOOKY NZ.
THE MEAT SHOP
The team at the Meat Shop are amazing. Always providing excellent Service and great product. Willing to go the extra mile and fulfil personal request for different cuts of meat. I always enjoy my shopping experience with them, they are friendly and always smiling. Nomination from Lesley Finn from Finns.
